John O'Connor | Member Profile | Leading Edge Only

Background
Innovations

Field of Expertise

B2B

Expertise

Customer Experience | Customer Centricity | Account Management

Software & Platforms

Customer Relationship Quality

Deep-Insight's Customer Relationship Quality (CRQ) methodology and framework were designed in 2000 by a team of 'magicians' with large complex B2B organisations in mind.

By John O'Connor