Field of Expertise
- design thinking
- human-centered design
- systems design
- service design
- customer experience
- corporate innovation
- corporate strategy
- corporate transformation
Expertise
I have leveraged fundamental skill set from my MBA, design thinking, and human-centered design to design and implement changes as a corporate intrapreneur. I have experience applying these skills at the product / service level and the systems level and have successfully lead companywide transformation.