Field of Expertise
Customer service software to delight customers and 10x the frequency of external reviews
Expertise
Most software is commissioned by the industry. CRMs and other management systems are designed by businesses to improvie their efficiency, and often the customer is an afterthought.
At Prominent Media we have reversed the pattern, writing customer service software from the perspective of the customer. Our Fintrano software has proven remarkably effective at providing a genuine differentiation on customer service, leading to greater profit as the conversation is no longer about price.