An online social media management tool designed for emergency services and other public sector and organisations. It allows organisations to monitor social activity.
About
MusterPoint is an online social media management tool designed for emergency services and other public sector and organisations. It allows organisations to monitor social activity efficiently (Facebook, Twitter etc.), engage directly with the public and maintain accountability of those actions. The platform was developed by an insider who knows the ins and outs of this world, the current pain they are facing and the best way to go through the public procurement process. Key Features Combined social media monitoring, management and response Media enquiry logging and oversight Multi-agency and stakeholder collabration Crisis management and evidence gathering Unlimited social media account integration Schedule posts – and suspend scheduled posts during a crisis Customisable dashboard Search news sites Search streams of social media blogs Supports shared services Respond to users in feeds Full granular access management of all users