Embracing multi-media communications to improve sales, operational efficiency and customer service
About
This client helps companies to embrace multi-media communication to grow sales, improve operational efficiency and provide better customer service. Looking for something different, something a little more exciting and compelling than just plain old PowerPoint's and emails, set yourself apart with multi-media messaging. Today, they help clients in Europe and the US to improve sales and marketing performance, transform their internal and external communications and embrace online multimedia training. Customers include, Adidas, Microsoft, Ray-Ban, Adobe, Universal, Logica and CA The online multi-media communications platform is a web-based application that allows you to communicate in new and exciting ways, securely manage your company's communications assets and measure your return on investment more effectively. Features include • Content Upload video clips, documents and images or record Personal Video Messages (PVM’s) directly from your webcam, Flip cam or mobile device. The solution takes care of the complex encoding so your content can be delivered to PC, Mac and mobile devices. • Manage Organise and tag all your content to enable your workforce to quickly and easily find what they need when they need it. The solution is designed to handle libraries from a few clips to tens of thousands of items. • Workforce Empower your whole organisation to use online video for marketing, sales, recruitment, internal communications, training and many more purposes. Whether you have a small team or a global workforce, The solution will enable you to ensure that everyone has secure access and appropriate permissions. • Share Get full value from your content by sharing it through websites, blogs, SharepointTM portals, social networking, intranet sites or directly to viewers through personalised, branded video sites. Share documents, images and interactive features such as questionnaires right alongside your video. The solution takes care of the technical details so your users can concentrate on what they want to achieve. • Tracking Get complete information on individual viewer activity. Automatically receive detailed email reports as soon as important viewers look at your content so you can make more informed business decisions. • Analyse Measure the return on your investment and analyse what works using the analytics dashboard. Detailed content with usage reports help you improve the effectiveness of your communications by seeing exactly what videos, documents and images each person viewed.
Key Benefits
- Improve sales - Improve operational efficiency - Improve customer service
Applications
Today, they help clients in Europe and the US to improve sales and marketing performance, transform their internal and external communications and embrace online multimedia training. Customers include, Adidas, Microsoft, Ray-Ban, Adobe, Universal, Logica and CA