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CPM is a SaaS based real-time care orchestration & communication platform, currently deployed in 12 countries that works globally to drive & track patient compliance.
About
Lumeon's CPM platform offers many capabilities not present in todays EHR and other clinical systems. The configurable capabilities are: 1. Patient and provider automated communication (Voice, SMS Text, E-Mail, WhatsApp, and more) 2. Secure messaging (Not an app that needs to be downloaded) 3. eForm capabilities (a text linked to a simple digital eForm that can be white-labeled and configured to capture relevant or missing information from patients. 4.Clinical decision engine; makes it possible for the software to recognize when a gap in care arises, or action is required. The platform will automatically course correct the patient journey in real-time. The decision engine also has the ability to triage and risk-stratify cohorts of patients to ensure the most urgent ones are handled properly. 5. Analytics engine to track the measurements against the success criteria or patient outcome that is desired by our clients.
Key Benefits
Lumeon improves patient compliance while significantly reducing the per capita costs of healthcare by removing the unnecessary methods that create those costs. The Lumeon patient and provider engagement module ensures that the right outreach is completed for the right actor at the right time with the correct content or activity. Whether this involves compliance with a prescribed therapeutic, protocol or clinical trial, Lumeon can improve engagement. Automated and improved orchestration of care for physicians, care teams & patients. Our embedded AI clinical decision engine makes split-second decisions to identify and escalate care gaps, enabling clinical teams to focus on the exceptions rather than everything. Reducing overall burnout and complexities for both patients and care teams by automating mundane tasks typically left to human intervention. Lumeon automatically detects these abnormalities or non-compliance scenarios, then takes action to risk stratify them and automatically correct them.
Applications
Lumeon typically partners with large enterprise health system provider networks, payers, care alliances and pharmaceutical companies. Lumeon also works with both for-profit and not for profit organizations to operationalize standard care protocols so they are executed with maximum efficiency. The Lumeon platform is most commonly used to navigate patient communications including vaccine adherence, patient remote monitoring and patient recall.