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ReliablyME engages customers and employees via instant messaging in committed actions and a nudging process to earn branded, redeemable behavioural nano-credentials.
About
ReliablyME is a blockchain-enabled behavioural credentialing utility. It is designed to engage the broadest population demographic globally with easily accessible digital technology (SMS and WhatsApp) and empower them to be recognized for their authentic commitment to their purpose and thereby gain access to opportunities from which they might otherwise be excluded. ReliablyME applies a commitments-based nudging process to affect behaviour change and measurably track behavioural outcomes (a leading indicator of impact) in order to improve people's health and wellness. Participants are rewarded with branded digital badges and redeemable points that accumulate in their private commitment portfolio. ReliablyME's blockchain-powered infrastructure serves as a universal nano-credentialing utility that allows users to build their unified portfolios from a variety of organizations and integrated applications, thereby also incentivizing lifelong learning and good citizenship.
Key Benefits
ReliablyME empowers our customers with the ability to positively influence their constituents' (customers, employees, etc.) behaviour in support of corporate sustainability objectives by empowering them to stay healthy and be recognized for their contributions to their communities. ReliablyME enables our retail customers to be recognized as an enabling, local hub for facilitating healthy and actively engaged citizenship in the communities being served. ReliablyME features: 1. Broadly-accessible instant messaging (SMS and WhatsApp) technology that is inclusive and minimizes adoption-related friction 2. Third-party-managed, shared technology infrastructure and processes that minimize implementation burdens on our customers 3. Trustworthy privacy-protecting technology and governance structure, enabled by a blockchain data commons that anonymously tracks behavioural outcomes 4. Standardized, gamification-based engagement process that incentivizes participation 5. Common behavioural nano-credentialing utility that connects all community organizations and applications and opens equitable citizen access to opportunities 5. Commitments-based nudging methodology that affects behaviour change and improves citizen wellbeing and prosperity 6. Common "lingua franca" for community cohesion around shared values 7. Ability to objectively track, measure, and benchmark behavioural outcomes that serves as a leading indicator of public policy and social program impact 8. No-code customization and administration that is easily deployed and managed by existing non-technical human services program development staff 9. Reduced costs and workload on facilitators and caregivers through automated engagement processes 10. Generalized community campaign utility that improves brand recognition and measurably tracks campaign outcomes 11. A novel, loyalty program that enables brands to build relationships with customers around topics of shared interest before consummating them with commercial transactions
Applications
1. People with lower income and limited access to digital technologies can improve their quality of life by being recognized for their authentic self and social worth 2. People with mental and physical health challenges can benefit from continuous engagement with counselors, thereby helping them overcome self-limiting behaviours and build confidence, as well as helping them stay out of hospitals 3. Homeless people, those with drug addictions, and other complex social issues can be supported by maintaining constant relationships that help them overcome challenges and self-limiting behaviours 3. People entering the workforce can be empowered with equitable access to opportunities based on objective evidence of their desirable behaviour and transferable soft skills 4. People lacking sufficient formal and recognizable credentials can benefit from being able to demonstrate evidence of their relevant, lifelong learning 5. Maintain ongoing relationships with customers by rewarding them for a committed longer-term relationship with the brand when they make explicit commitments to participate in drip surveys over time that provide continuous insights into evolving customer and employee sentiments and needs 6. Build relationships with customers by rewarding them for taking committed actions to stay informed on retail-related products, services, and trends 5. Reverse loyalty programs that engage customers in campaign-style committed actions in support of brand-aligned objectives and reward them with access to privileges based on their objectively-demonstrated level of commitment 6. Help concerned citizens who are feeling overwhelmed and helpless at the complexity of the problems they're seeing in their communities and families by empowering them with technology-enabled community engagement programs that reward organizers and participants with digital recognition for their contributions to the community