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ETI Software Solution's mission is to deliver the tools telecom providers need to manage complex systems more efficiently, helping reduce operating costs.
About
A global leader in communications technology and services for 25 years, ETI Software Solution's mission is to deliver the tools telecom providers need to manage complex systems more efficiently, helping reduce operating costs and ensuring optimal quality of service. Today as broadband service providers seek to provide superior customer experiences, ETI has moved to the service assurance realm, introducing its Vision360 product line. The Vision360 suite offers a comprehensive yet modular, integrated solution that empowers CEOs to CSRs to proactively address subscriber-facing issues to operate more efficiently. Areas in which ETI have proven themselves include:- • Customer Churn – One-click fixes to improve the customer journey • Monetisation Strategies – Revenue assurance tools for a hyper-competitive market • Technology Chaos – Simplify hybrid systems with complex integrations and reduce OPEX • Network Expansion – Plan for intelligent growth to meet network demand • Platform Migration – Upgrade technology and minimise service downtime • Merger & Acquisition – address the challenged of merging technologies and complex conversions
Key Benefits
By providing an abstraction layer that separates the frontend fulfilment aspects of the service – order processing, billing, support services etc from the backend technologies, a more cost-reduced service is able to be delivered. Front end process don’t change, they just become easier to manage through the de-composition process that the ETI application – Vision 360 now handles.
Applications
The ETI solutions covers:- • Analytics – Geospatial tools to monitor and monetise your telecommunications world. More than just a mapping tool, it estimates costs and track ROI of expansion projects • ACS – Manage and track any device from anywhere at anytime. Empower your CSR’s to solve common service calls with remote control and management of devices • OSS – Automated activation with 70+ pre-integrated technologies that can be turned up quickly without customer disruption