Councils As A Service

About

Councils as a Service (CaaS) provides a best in class IoT enablement platform for local authorities to interact with the general public and with their own staff. CaaS is powered by Framework 42, our scalable, proprietary Internet of Things platform that is cited as “best practice for mobile apps” by the Local Government Association and has been tried and tested for over a year. CaaS is designed to allow local authorities quick access to their own, custom branded smart phone application which enabled members of the public to communicate on issues that affect them directly with the council. The issues that the public can report on are controlled via a browser enabled portal and can be edited as a council sees fit. Keeping the software browser based means there is no software for councils to download allowing for a quick and convenient setup. The CaaS app will work offline, submitting forms to the council when a signal is established. All data fed back to the councils is cloud based and handled in their portal. The portal provides custom workflows to action individual councils requirements, such as automated emails, texts and push notifications. CaaS can also be enabled for mobile working; the automatic allocation and feedback of jobs to relevant council departments. While primarily web based, CaaS can be fully integrated with any councils existing backend systems (i.e. MS Dynamics, CRM) via the API providing a solution for all councils regardless of size. CaaS is funded by the DCLG (Department for Communities and Local Government) and is free to all councils until 2018.