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ARIS understands messages written in natural language, extracts key information, automatically processes them and replies to them. It is an AI-powered inbox for customer service!
About
- ARIS will gather all your incoming messages, sort them automatically and tag every message with a defined category - All the key information and data will be extracted from the messages automatically - ARIS will suggest a possible answer that will be prepared to be sent back to the customer - ARIS will also suggest all the possible follow-ups that can be performed automatically in your back-office system - All of the above is done in a matter of seconds in multiple languages Please find more information at https://aris.blindspot.ai/
Key Benefits
1. Automated classification of incoming messages with success rate close to 100% accuracy. 2. Response and follow-up actions are proposed by the system and can be executed from within its user interface, which reduces the total time spent on one message. 3. Connecting to existing applications through their API or via RPA makes it easy to integrate into existing processes.
Applications
ARIS is applicable cross-industry in any branch with broad customer support and customer care systems, ticketing systems or complicated business processes for message routing and dispatching.