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Delivering the most relevant incentive at any given moment, to help brands build long-lasting Consumer relationships.
About
Vouchery.io is a marketing platform to automate personalized e-commerce promotions like coupons, discounts, referral and loyalty programs. Our programmable API timely triggers the most relevant promotion at every step of the customer journey, whether it’s an apology voucher, a special occasion promo or an appreciation gift for writing a review. At the same time, we monitor anomalies in coupon usage to prevent fraudulent redemptions. Vouchery Promo Hub can be connected to any 3rd party e-commerce or marketing platform, to make sure all the coupons are synchronized and redeemable across the multi-platform customer journey, online and in-store. Our mission is to help brands leverage contextual incentives towards positive societal outcomes.
Key Benefits
At Vouchery, we believe that every Consumer has different needs: some react to peer influence, some appreciate an apology when they are upset, be cheered up when we're celebrating or be appreciated when we go the extra mile. The goal of our platform is to timely answer those needs and as a result, help brands to create meaningful relationships with their Customers. Our mission is to help brands timely answer Consumer needs in every relevant moment, whether it’s an apology voucher, a special occasion promo or an appreciation coupon for being an engaged follower that often takes part in discussions and gives feedback. We do that through: - Process Automation: real-time, programmable coupon engine to automatically create, distribute and validate codes, combining all - online & offline promotions in one place: discounts, coupons, referrals and loyalty programs. - Variety of Rules & Restrictions to limit the promotion - our platform gives Marketers and access to various rules and limitations, to create a very specific promo, restricted to the product, a category, time of order or delivery, and more. - Trigger-based Promotions - create automations that reward Consumer with rewards for fulfilling a particular action - Customer Profile & Segment - gives an ability to create promotions specific to a particular Customer Segment, eg. VIP Customers - Reward Personalisation: data-powered predictions, designed to answer the needs of every customer, based on their lifetime value, level of engagement and preferences. - Data Analytics: achieving full marketing efficiency, thanks to monitoring the long-term discounting impact on Customer Lifetime Value. - Fraud Detection: monitoring and flagging for review every suspicious behavior and anomaly in coupon usage
Applications
The platform is directed to all businesses globally that use promotions and special offers to engage with their customers. The current markets we're focusing on are digital shops, online marketplaces, travel & on-demand services, but the platform can also be scaled towards Hospitality & Food businesses, marketing agencies, coupon websites and more.