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VirtTuri represents the convergence of two patented technologies; a Machine Learning Assistant that drives a Hyperrealistic Human Avatar with the ability to address FAQs 24/7.
About
VirtTuri is a patented AI Avatar Assistant technology which has been developed via £500k of grants and support from Innovate UK Scale Up, Cardiff & Essex Universities, Engineering and Physical Sciences Research Council (EPSRC), Economic Social Research Council (ESRC) and the NHS. We have highly ambitious plans to deploy VirtTuri's unique, engaging technology into almost every sector of industry. The patented technologies provide the opportunity for all organisations to scale the delivery of consistent information in multiple languages, collect and mine extensive data, in a highly cost effective and streamlined manner. Fronted by a digital human who is indistinguishable from a real human, the opportunity to cost effectively improve information accessibility, kinaesthetic learning, and recall, on an entire populous level is now achievable. Originally developed with the opportunity of streamlining primary healthcare and patient triage, VirtTuri is already being commercialised within consumer healthcare and consumer goods markets, the results proving highly valuable to improving the customer journey and increasing online sales. The Digital Assistant Market will be worth £34.5bn by 2027 and has a Compound Annual Growth Rate of 37.7%, proving the massive opportunity for the technology to deploy successfully.
Key Benefits
The continued collation of big data from end users allows for strategy enhancements. The cost savings involved in manning customer service and sales channels 24/7 are extensive. Triage capability allows for freeing up of expensive resources. Ability to visualise technical solutions for end users will likely save costs and improve customer satisfaction. VirtTuri delivers consistent information 24/7 on a massive scale if required. The ability to add or amend key information at a moment’s notice with ease (no need to re-record subject addressing answers). The ability for the system to learn and evolve to achieve even higher accuracy levels (currently up to 95% accuracy). Avatar can be any human on the planet, or a fictional one (multi-ethnicity). Ability for the avatar to speak multiple languages.
Applications
Suitable for deployment on websites/platforms and within stand alone apps.